Returns are a goldmine of information
Sessions at Home Delivery World revealed the value of better understanding reverse logistics to companies.
With over 20 years of experience in the supply chain market, Cathy began her career at UPS SCS as a research analyst before moving on to work with market research firms, consulting firms and 3PLs before launching her own supply chain market research firm. She has also been involved with the former Reverse Logistics Association and NRF as a Research Manager.
Sessions at Home Delivery World revealed the value of better understanding reverse logistics to companies.
Technology tools can help, but collaboration and communication are key.
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